Repair shop software
One system for every repair, every customer, and every payment you collect.
Track customers, devices, parts & tools used, technician notes, pricing, and profit — then hand your customer a printable pickup token with a live QR tracking & chat link, in seconds.
The demo opens a shop filled with example data. No sign-up, and nothing you do there is saved.
Track a repair without an account, from the QR code on a receipt.
Growth
Shops on RepairDock and repairs completed, by month.
| Month | Shops (total) | Repairs (that month) |
|---|---|---|
| Jan | 120 | 650 |
| Feb | 150 | 720 |
| Mar | 185 | 800 |
| Apr | 220 | 850 |
| May | 260 | 920 |
| Jun | 295 | 980 |
| Jul | 330 | 1,050 |
| Aug | 365 | 1,100 |
| Sep | 400 | 1,150 |
| Oct | 435 | 1,200 |
| Nov | 465 | 1,250 |
| Dec | 500 | 1,330 |
How it works
Try the demo
Open the demo shop and look around. It is filled with example repairs, sales, and stock.
Create your shop
Sign up with your shop name and start with your own customers and repairs.
Run your repairs
Log repairs, sell parts, track stock, and check reports from one dashboard.
Pricing
Free includes Minimal CRM (Customers + Repairs, capped at 20 each) plus a 3-day Full CRM trial. Starter and up unlock Full CRM -- Inventory, Sales/POS, Reports, and more.
All paid plans include the full repair shop CRM: ticketing, inventory, sales and POS, and reports. The list under each plan shows what is different on that plan.
Try the demo first — no sign-up needed.
Free
- Minimal CRM (Customers + Repairs, 20 each) + 3-day Full CRM trial
- 0 staff accounts
Starter
- 2 staff accounts
- Low-stock alerts
- "We miss you" win-back emails
Pro
- 5 staff accounts
- Low-stock alerts
- "We miss you" win-back emails
- Weekly analytics email
- Referral program
- Priority support
Business
- 15 staff accounts
- Low-stock alerts
- "We miss you" win-back emails
- Weekly analytics email
- Referral program
- Multi-branch support
- Priority support
- Custom branding
Enterprise
- Unlimited staff accounts
- Low-stock alerts
- "We miss you" win-back emails
- Weekly analytics email
- Referral program
- Multi-branch support
- Priority support
- Custom branding
- Full REST API access
Prices shown in USD by default and converted to your local currency automatically where possible. Billing/upgrades are currently handled by our team -- see Contact.
Everything a repair shop needs, in one place
Repair ticketing
Log a repair with customer, device, issue, and price, then follow its status from intake to delivery.
Available in: all plans, including Free. Find it: Repairs.
Inventory
Track parts and stock levels, with low-stock alerts when a part runs short.
Available in: Full CRM plans (Starter and up). Find it: Inventory.
POS and sales
Sell parts over the counter, record dues, and see profit on every sale.
Available in: Full CRM plans (Starter and up). Find it: Sales.
Reports
Revenue, profit, expenses, and daily closing, per shop and per branch.
Available in: Full CRM plans (Starter and up). Find it: Reports.
Google Drive backup
Back up shop data to a Google Drive account from Settings.
Find it: Settings, then Drive backup. The shop owner connects a Google Drive account.
Customer chat and QR tracking
Customers follow a repair from the QR code on their receipt and message the shop from the tracking page.
Find it: the tracking page, no account needed.
Full CRM Customer Profiles
Lifetime spend, visit count, and every device history tied to one searchable customer profile.
QR Tracking on Every Receipt
Customers scan the QR on their printed receipt to see a live status timeline for their repair — no app, no account.
Built-in Customer Chat
Customers message you straight from their tracking page. Every conversation lands in your shop-wide Inbox.
Cost, Price & Profit
Record part cost vs. the price you charge — instant profit-per-job and shop-wide reports.
Data security
Hashed passwords, session security and strict data isolation between shops keep your business data safe.
DeviceArena
Browse 13,000+ phones & tablets with full specs, photos, and combined brand+model search — powering the repair intake form and a public device catalog.
Estimate your monthly profit
Enter your shop's numbers. This is an estimate only — your actual profit also depends on rent, salaries, and other costs.
Estimate only. This calculator multiplies your inputs; it does not predict your sales.
Frequently asked questions
Everything shop owners usually ask before signing up.